Shipping policy
Shipping Policy for Florosia
Shipping Partner: Our products are delivered safely and reliably by Post AG.
Shipping Costs:
- Within Austria: Free
- Within the EU: €10 per order
Delivery Times: Delivery usually takes place within one week after the order is received. If there are any delays, you will be promptly informed by email.
Delivery Area: We deliver our products within Austria and to all EU countries. Deliveries outside these areas are currently not possible.
Tracking: After your order has been shipped, you will receive an email with the tracking number, allowing you to track your shipment online.
Packaging: Our products are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly packaging materials to promote sustainable consumption.
Damaged Deliveries: If you receive your order damaged, please contact us immediately via the contact form on our website or by email (khlood.florosia@gmail.com). We will work quickly to find a satisfactory solution.
Important Notes: Please ensure that the delivery address provided when placing the order is correct and complete. We are not responsible for delivery delays due to incomplete or incorrect address details. If you have any questions about your order or our shipping conditions, please feel free to contact us via the contact form on our website or by email (khlood.florosia@gmail.com).